Miles Computer Ventures – Terms & Conditions

Welcome to Miles Computer Ventures. By accessing and using our website, purchasing our products, or availing of our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

• These Terms & Conditions govern all transactions between Miles Computer Ventures (“we,” “our,” “us”) and the customer (“you,” “your”).

• We reserve the right to modify these terms at any time. Updates will be posted on our official website.

2. Products & Services

• We supply IT solutions, IT equipment, and office supplies to individual and corporate clients.

• All descriptions, specifications, and prices are accurate at the time of publication but may be subject to change without prior notice.

• Availability of products is not guaranteed and may depend on stock levels and supplier schedules.

3. Orders & Payments

• All orders must be confirmed and fully paid before processing, unless otherwise agreed (e.g., government or corporate contracts).

• Accepted payment methods include bank transfer, cash, credit card, or official company invoice arrangements.

• Any unpaid balances may result in order cancellation or suspension of future services.

4. Shipping & Delivery

• Delivery timelines depend on product availability and customer location.

• We will make every effort to deliver within the agreed time frame but are not liable for delays caused by courier services, suppliers, or force majeure events.

• Customers must ensure accurate delivery information is provided.

5. Returns & Refunds

• Returns are accepted only under our [Return Policy] (link to your Return Policy page).

• Refunds, when applicable, will be processed within 7–14 business days after approval.

• Customized or special-order items are non-returnable and non-refundable unless defective.

6. Warranties

• Products are covered by manufacturer’s warranty or Miles Computer Ventures’ warranty, depending on the item.

• Warranty claims require proof of purchase and adherence to warranty conditions.

• Misuse, unauthorized repairs, or damage caused by accidents will void warranties.

7. Support Services

• Technical support is governed under our Support Policy.

• Additional services (on-site support, extended warranty, premium support) may require separate contracts.

8. Limitation of Liability

• Miles Computer Ventures shall not be liable for:

  • Indirect, incidental, or consequential damages.

  • Data loss, business interruption, or loss of profits caused by product failure.

  • Issues caused by third-party products, software, or improper use.

9. Privacy & Data Protection

• We respect your privacy and handle your information in accordance with our Privacy Policy.

• Customer data will not be shared with third parties except for order fulfillment, legal compliance, or with your consent.

10. Governing Law

• These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

• Any disputes shall be settled amicably or through the proper legal channels.