Miles Computer Ventures – Privacy Policy

At Miles Computer Ventures, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us through our website, products, and services.

1. Information We Collect

We may collect the following types of information:

Personal Information – Name, email address, contact number, billing/shipping address, and company details.
Transaction Details – Payment records, purchase history, invoices, and order preferences.
Technical Information – IP address, browser type, device information, and cookies for website functionality and analytics.
Support & Service Records – Any details you provide during technical support or customer service interactions.

2. How We Use Your Information

We use your data for the following purposes:

To process and fulfill your orders.
To provide customer support and after-sales service.
To improve our website, products, and services.
To send important updates, invoices, and communications regarding your transactions.
To inform you of promotions, new products, or services (with your consent).
To comply with legal, tax, and regulatory obligations.

3. Data Sharing & Disclosure

We respect your privacy and do not sell your personal information. However, we may share your data with:

Service Providers – Courier, payment processors, IT system providers.
Government Agencies – When required by law or regulatory compliance.
Business Partners – Only when necessary to deliver services you have requested.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
However, no electronic storage or internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes stated in this policy or as required by law.
Once data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

As a customer, you have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or outdated data.
Request deletion of your data, subject to legal or contractual limitations.
Opt out of marketing communications at any time.

7. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze traffic.
You may adjust your browser settings to block or limit cookies, but some site functions may not work properly.